Case Studies
6 min readFebruary 28, 2026How an online store tripled sales with AI agents
Case study: how ModaExpress used JetClaw to triple their online sales in 3 months.
ModaExpress, a women's fashion online store, was struggling to scale their customer service. Here's how they solved it.
The challenge
- 200+ messages per day on Instagram and WhatsApp
- A team of 3 people couldn't keep up
- Many lost sales due to slow response times
The solution
- They implemented JetClaw with two agents:
- Sales agent: answers questions about products, sizes, and delivery times
- Post-sale agent: tracks deliveries and exchanges
The results (in 3 months)
| Metric | Before | After |
|---|---|---|
| Response time | 2h | 30s |
| Conversion rate | 2.1% | 6.8% |
| Monthly sales | $9k | $28k |
What we learned
- Response speed is the #1 factor for conversion
- AI doesn't replace humans — it frees up time for strategic tasks
- Customers prefer fast responses over perfect ones
Equipe JetClaw
Published on February 28, 2026